Counseling Services

We know that whatever affects the personal lives of students can also affect their ability to learn. Our goal at Student Health and Wellness is to provide access to counseling services that help �鶹��ý students succeed academically, personally, and interpersonally. Some students seek our services simply because they want to have a confidential conversation with a counselor; others are experiencing significant distress. SHAW uses a spectrum of care model to help �鶹��ý College students access a variety of resources to meet their needs.

Our counseling team includes:

licensed psychologists
licensed mental health counselors
Licensed marriage and family therapist
therapists pursuing licenses who are under the supervision of a licensed staff therapist
graduate-level trainees under the supervision of a licensed provider

SHAW is partnering with to provide an easy-to-use directory for students. Students can find providers in the state they are in (this is a U.S. based service), who take their health insurance, and look at other identifying features and specialties of providers.

The cost of counseling services is covered by student tuition fees. Thus, you must be an enrolled student at �鶹��ý to seek our services. We do not provide services to benefits-eligible employees of the College. We also do not treat families, friends, or peers of students who are not enrolled at �鶹��ý.

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Digital Platform — Togetherall

Togetherall

�鶹��ý College has chosen to partner with Togetherall to provide virtual peer-to-peer mental health and wellbeing support. Togetherall’s online community is clinically moderated by mental health professionals and offers students a safe and anonymous place to express their thoughts, concerns, and triumphs.

Resources are free for students aged 16+ to use and are available 24/7/365. Students can give and get support from others as well as use mental health and well-being courses and resources.

To learn more, watch . If and when you are ready to get and give support, visit and using your student email address. Select “I’m from a university or college.”

Remember, it’s free, anonymous, and available now!

24/7 services

Need-to-Talk line

You may call the Need-to-Talk line at 641-269-4404 to be connected with a confidential crisis counselor at anytime from any location in the United States. You do not need to be in crisis to call. You can discuss anything from a recent breakup, family argument, or stress over a recent grade — anything that is affecting your mental health. These calls will offer a one-time session to work through a specific concern. Calls will be confidential except in the case of immediate danger, in which case a SHAW-developed crisis process will be followed.

Healthiest You

All students have access to mental health providers through . Psychiatrists, psychologists and licensed therapists are available to you through a variety of communication methods, including phone and video.

When you sign up, you'll complete a questionnaire, choose your provider and select a date and time for your appointment. Also, be sure to complete your Health History as this must be completed before being able to schedule appointments. Appointments are available 7 days a week. Visits are secure, discreet and confidential, and you have ongoing support with the same provider.

Visit or download their app to access this service.

Workshops & Groups

Visit the SHAW programs page for a current list of workshops, group therapy, and other programs put on by SHAW staff.

Supporting a Friend

One question we often receive is "how can I support a friend". We offer a few trainings that address this.

Mental Health First Aid (MHFA)

In collaboration with Residence Life, SHAW is offering MHFA training sessions for students. MHFA is a skills-based training course that teaches participants about mental health and substance-use issues. There will be two hours of online pre-work to be completed on participant’s own time, followed by six hours of in-person training.

Open to Students and Employees! Email Alexis Steele for latest offerings.

QPR — Question, Persuade, Refer

Each member of this community plays a critical role in suicide prevention. Question, Persuade and Refer (QPR) is a nationally-recognized suicide prevention training goal. QPR is designed for everyone, even non-mental health professionals. The goal of the program is to increase understanding of warning signs and behaviors for suicide as well as to build confidence in having conversations about suicide. This training workshop will offer direction on how to inquire about suicidal thoughts, persuade others to seek support, and refer the person for help.

SHAW will reach out about the location for this workshop.

Open to Students and Employees! Email Alexis Steele for latest offerings.

Be There Certification

While SHAW recommends MHFA as it is a more thorough training, we realize that it can be difficult to have the training days line up with student schedules. Created by Jack.com and the Born This Way Foundation, that students can take if they are not able to attend a MHFA training. This training is also a good refresher for those that have completed MHFA over a year ago.

Counseling Appointments at SHAW

Please call 641-269-3230 to schedule a counseling appointment at SHAW.
You will need to arrive 30 minutes early to complete paperwork before the first appointment of each semester.

While most appointments will be available in person, your provider may schedule a virtual appointment with you.
For virtual appointments, .

Sign in using your �鶹��ý College username and password.
Complete Duo Authentication.
If you have any difficulties, contact the ITS department for Duo assistance.
Once you log in: on the left navigation, click on Appointments. Your appointment should be listed. There may be an option to Complete Questionnaire.
If there is, please click on and complete those questions first. Once that is done, you will be returned to the Appointment page.
Click on Appointment Check In.
1. Confirm your location.
2. There may be other questions. If so, please answer those.
3. Click OK. You will be directed back to the Appointment page.
There will now be a link called Join Meeting. Click on this to join from your computer.

You will be on hold until the counselor starts the visit. You will know because they will appear on your screen!

Campus Partners

SHAW works with a variety of other departments on campus to help students succeed while at �鶹��ý College.

Student Support and Advocacy
The goal of Student Support and Advocacy is to support and guide students in prioritizing their wellbeing. Student Support and Advocacy is able to provide assistance in meeting physical and psychological health needs, navigating financial stressors, processing familial concerns, addressing food/housing issues, and exploring leave of absences and withdrawals. With appropriate releases, SHAW is able to collaborate with Student Support and Advocacy to create a plan for student's individualized needs.

Disability Resources
Students may benefit from requesting accommodations. If a student needs support or accommodations for longer than a week, they are generally referred to this department as they are the experts on what is available to support students . They regularly work with faculty, dining, housing, and more. Students do not have to meet with SHAW to obtain accommodations and can go directly to this department. However, they do have the option of signing a release to allow the two departments to share information to better provide support for students.

Academic Advising
SHAW knows that health can directly impact academics. Students who work with SHAW may also benefit from working with someone in Academic Advising who can assist students with nearly any academic concern. Support they provide can include resources for study skills and time management, peer tutoring, support for managing academics while dealing with a personal challenge, clarification of academic policy, or applications for a leave of absence.

SHAW and the athletic trainers have a unique and effective relationship. Athletes sign a release that allows the two departments to discuss and work together on health concerns.

Spectrum of Care

We want our students to sustain healthy minds and healthy bodies both during their studies and once they leave �鶹��ý. Learning how to take care of oneself and utilize services as needed are vitally important life skills we want to help develop in students. SHAW uses a spectrum of care model to help �鶹��ý College students access a variety of resources to meet their needs. The spectrum of care approach focuses on empowering the student to be a proactive and self-advocating consumer.

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Consultation

Students can meet with a counselor for a brief consultation session to determine which resources are the best fit for their presenting issues. During this meeting students share an overview of their concerns and goals. Students are provided with information and recommendations regarding relevant resources at SHAW, online, and in the community, and they work together with a counselor to determine a plan for moving forward. Initial screenings are required prior to participation in group and individual therapy and telepsychiatry services.

Self-Care/Wellness

Students are strongly encouraged to develop personalized and sustainable wellness habits while at �鶹��ý. They will not only feel better but will also perform better as a student if they do so. �鶹��ý offers many opportunities to grow and enhance a student's wellness via programming and opportunities across campus to build their physical, emotional, intellectual, social, and spiritual facets. SHAW offers resources via the webpage, in-person, and through referrals to other campus resources to support student wellness.

Campus/Community Referrals

SHAW works closely with multiple partners across campus to support student mental health. Interdepartmental referrals are provided for students who could benefit from support from offices such as the CLS, Health, Wellness, Academic Advising, Disability Resources, CRSSJ, and Housing, to name a few. In addition to meeting with contacts in other offices, students can participate in outreach and tabling provided by SHAW throughout the year.

Skill Development

A range of online tools and workshops are available for students who want to build skills and improve resilience. Workshops offered through SHAW focus on skill-building on a variety of topics, including stress and anxiety reduction, mood management, healthy relationships, and wellness. Students can be referred to workshops or they can self-refer based on interest.

Therapeutic Consultation

Need to Talk? is an agency service provider that offers a 24/7 counseling hotline for �鶹��ý College students to have immediate access to counseling services. Students can call the hotline at any time (even when SHAW is open) to speak with a trained counseling professional who is also familiar with the range of resources available at �鶹��ý College.

Group Counseling

Group counseling can be the most effective in-person counseling offering for many presenting issues. SHAW offers broad-based process groups where students have an opportunity to share concerns, support one another, learn skills, and practice healthy coping. A similar offering, support groups, are less structured in nature but offer students a chance to get and give support regarding a more focused topic, such as grief and loss. This services is confidential and free for students.

Individual Counseling

Short-term, goal-directed individual counseling at SHAW is available to enrolled students with concerns that fall within SHAW’s scope of practice. Students will be paired with a counselor that best helps them meet their goals. The counselor and the student work collaboratively to reach those outcomes. This service is confidential and free for students.

is a virtual service available to all current students. Services include medical care, clinical care, coaching & guidance, digital programs, and crisis management. Sign up using your �鶹��ý email or download the HealthiestYou app.

Off-Campus Referral

Students who would like to see an off-campus provider can complete an or meet with SHAW’s mental health nurse who can help students find mental health and medical resources off-campus. SHAW will do our best to find a referral that best meets your request, although we might not be able to find a therapist within your exact exact specifications. If you have questions about referrals and/or referral process, please call SHAW at 641-269-4988.

Students seeking open-ended counseling or specialized services not within SHAW’s scope of care can work with SHAW’s mental health nurse to find emotional health resources in the community. Students seeking consultation related to medication for mental health concerns can arrange to meet with a provider through the College’s partnership with the University of Iowa Hospitals and Clinics. This is a telehealth visit that is accessed at SHAW and organized by the mental health nurse.

Determining a Referral for Off-Campus Services

SHAW may not be able to provide services under some circumstances. Decisions concerning these limitations may be made at the time of the initial screening, or during any subsequent stage of service. Clinical consultation and clinical judgment, in conjunction with the goal to provide the greatest benefit in the shortest amount of time are considerations taken when a referral is made. SHAW will continually strive to provide services to all students requesting services that are within SHAW’s “role and scope” and fall within the mission of SHAW. When a community referral is the most appropriate option for a client, the options should, to the best of the clinician’s ability, address client circumstances regarding insurance, finances, and transportation.

Resources

Local

Need to Talk 24/7 crisis hotline — 641-269-4404
Psychology Today provides a service to allow you to . Use the “Find a Therapist” feature and search by zip code (50112 for �鶹��ý). This does not mean that providers are covered by your insurance. Please check your insurance provider for covered providers.

National

: 1-800-273-8255 or 988
: 1-800-270-1620
: Text HELLO to 741-741
: 1-800-985-5990
This is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster.
LGBTQ – : 1-866-488-7386
(call or text): 800-931-2237
: Text STEVE to 741-741

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Option 1: Start your search from your insurance carrier.

This is probably the simplest, most streamlined way to find providers. For most people, it will be the most efficient option.

Go to your insurance carrier’s web site and search for a provider, or call and ask for a list of providers.
Call or mail those providers to ask about current openings.
Ask to schedule a consultation to determine goodness of fit.

Option 2: Start your search from a site where providers can be found.

Start your search from a site where providers can be found, such as and/or . This may be the preferred option for folks looking for specialty care.

Search based on location, insurance carrier, and any specialty areas of focus you would like your provider to have.
Create a list of providers you’d like to contact and reach out.
Ask to schedule a consultation to determine fit.

Option 3: Look outside your insurance.

If you are struggling to find an available provider in your insurance network, you have other options.

Many areas have low-fee, sliding-scale community mental health agencies with qualified providers. Reach out to determine whether you are eligible for the services they provide.
Some mental health providers offer sliding-scale options based on financial need. If you’d like to work with someone who doesn’t state they offer a sliding scale, ask directly if they have that option, and if not, if they have any referrals who do.
Web sites such as allow you to search for providers in private practice who have committed to providing low fee, sliding scale mental health services to clients who meet financial need.
Apps such as BetterHelp and Talkspace can connect you with providers offering online services who are licensed in the state you’re residing in. These providers typically charge less per week than a full-fee individual session would cost in private practice. Bear in mind that these platforms are primarily a way to connect providers and clients, and that the mental health provider is still ultimately responsible for your care, rather than the company.

Some Things to Keep in Mind

Students in remote parts of the country with limited access to mental health providers may find greater access now as many, if not most, providers transition to providing services remotely. As such, you might expand your search to cover a wider area, for example, or set your search for the nearest urban areas.
The first provider you make contact with may not be the best fit, or may not be available. Ask for referrals. Not all skilled providers have an online presence.
Many providers are offering mental health by videoconferencing for the first time in their careers. Brace yourself for some technical difficulties and general awkwardness as folks adjust to new modalities.
Many mental health providers will offer a free 15-minute or longer phone or video consultation to ensure goodness of fit. If they don’t offer, ask. A large body of research indicates that the relationship between client and provider is one of the most important factors in effectiveness of psychotherapy. It will benefit you to put some effort into finding someone you feel comfortable talking to.

Other Counseling Resources
Eyerly Ball Mental Health Mobile Crisis Response Team	1-855-581-8111 The service is available to all ages in Poweshiek County. Anyone experiencing a crisis can access the crisis line, whether it is adolescent behavioral issues, depression, anxiety, substance use, suicidal thoughts and everything in between. Trained phone responders will assess the situation and deploy the if an in-person response is deemed to be necessary or helpful.
NAMI on Campus at �鶹��ý	The National Alliance of Mental Health has an on-campus club. .
�鶹��ý Student Advocates (24 hrs; text or call)	641-260-1615
Crisis Intervention Services (local and 24 hours)	1-800-270-1620 Visit the website for more information.
National Suicide Prevention Lifeline	1-800-273-8255 for more information.
Psychology Today	Psychology Today provides a service to allow you to . Use the “Find a Therapist” feature and search by zip code (50112 for �鶹��ý). This does not mean that providers are covered by your insurance. Please check your insurance provider for covered providers.

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